PhoneManager is a software application developed by Avaya designed to enhance the communication experience for businesses. The software provides a graphical user interface for managing phone calls, contacts, and voicemail messages from a desktop computer.
- Users can easily see call status and transfer calls with a simple drag-and-drop interface.
- The contact management feature enables users to view contact information and initiate calls directly from the application.
- PhoneManager also provides visual voicemail with a consolidated list of all voicemail messages and the ability to play, pause or delete them.
This software is particularly useful for companies that handle a high volume of inbound and outbound calls, allowing employees to efficiently manage their communication workflow. With PhoneManager, businesses can improve productivity and customer service.
Overview
PhoneManager is a Freeware software in the category Business developed by Avaya.
The latest version of PhoneManager is 4.0.20, released on 02/18/2008. It was initially added to our database on 10/29/2007.
PhoneManager runs on the following operating systems: Windows.
PhoneManager has not been rated by our users yet.
Pros
- User-friendly interface that is easy to navigate
- Allows users to easily manage and configure their Avaya phones remotely
- Offers a wide range of features such as call forwarding, voicemail access, and call history
- Provides detailed reporting and analytics to track phone usage and performance
Cons
- May require additional training for users unfamiliar with Avaya systems
- Some users may find the pricing to be expensive compared to other similar phone management software
- Integration with third-party software may be limited
FAQ
What is PhoneManager by Avaya?
PhoneManager by Avaya is a software tool that provides users with advanced call handling and management features on their Avaya desk phones.
What are the key features of PhoneManager?
PhoneManager offers features such as call transfer, call forwarding, speed dial, voicemail management, presence status, and integration with contact directories.
Can I customize the PhoneManager interface?
Yes, PhoneManager allows users to personalize the interface by adjusting settings like ringtone selection, call appearance layout, and presence status display.
Does PhoneManager support integration with other applications?
Yes, PhoneManager can be integrated with popular applications such as Microsoft Outlook, Salesforce, and Google Contacts for enhanced productivity and efficiency.
Is PhoneManager compatible with Avaya desk phones only?
Yes, PhoneManager is specifically designed for use with Avaya desk phones and may not work with phones from other manufacturers.
Can I use PhoneManager on mobile devices?
No, PhoneManager is primarily a desktop application and is not available for mobile devices.
Is PhoneManager available for both Windows and macOS?
Yes, PhoneManager is supported on both Windows and macOS operating systems.
Can multiple users share a single PhoneManager license?
No, each user requires an individual PhoneManager license to access the software.
Does Avaya offer technical support for PhoneManager?
Yes, Avaya provides technical support for PhoneManager to assist with setup, troubleshooting, and any other related inquiries.
Is PhoneManager available in multiple languages?
Yes, PhoneManager supports several languages, allowing users to choose their preferred language for the interface.
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